All returns must be returned to the following address:
2627 AA Delft
Not satisfied with the product? You can exchange or return within 14 days of receipt.
The product must be unworn and/or washed with (preferably) tags still attached. Once we received your package we will inform you via e-mail. Exchange and/or refunds will be issued within 10 working days.
Please make sure you fill in the return form and add it to the package as well as the original invoice, otherwise we are not able to process your return.
If returning any item(s) you can choose to:
- Change size and/or color;
- Change product with other product that has the same price;
- Ask for a refund of the product you returned (products with a discounted price cannot be refunded)
Costs for returning the product is for your account.
Want to cancel your order before you received it? Please make sure you send an e-mail to email@example.com within 12 hours after you placed your order and we will do our best to help.
Any problems with your return or received the wrong products? Please don't hesitate to contact us via our e-mail firstname.lastname@example.org or our contact form.